Main building access is via Ashgrove Street and parking stalls 7 and 9 are free for our patients. Wheelchair access is via Fort street entrance.

About Us

ABOUT

Company Profile

Custom Prosthetic and Orthotic Services Ltd. is a full-service prosthetic and orthotic facility conveniently located in Victoria, British Columbia, close to the Royal Jubilee Hospital. We service clients in the Victoria, Vancouver Island, and Gulf Islands region.

We specialize in the fabrication and fitting of high-quality, advanced upper and lower limb prosthetics and orthotics. We also offer silicone cosmetic restorations of hands and feet. We are pleased to offer advanced interface and suspension systems and support the latest osseointegration surgeries.

We work tirelessly on your behalf to improve your lifestyle through friendly, dedicated, personal service and the application of the latest prosthetic and orthotic technologies.

Our clinical staff are certified with Orthotics and Prosthetics Canada.

Our Clinical Team

Neil Ready, B.Sc., CPO (c)

Neil is the owner of Custom Prosthetic and Orthotic Services Ltd. and is a dual-certified clinician with over 15 years of experience dedicated to restoring mobility through innovation and empathy. With a background in Kinesiology and clinical honors from George Brown College, Neil specializes in complex cases, including high-level limb loss, congenital differences like Van Nes rotationplasty, and pediatric cranial remolding.

As a former member of a digital technology team at Holland Bloorview Kids Rehabilitation Hospital, Neil stays at the forefront of the industry. He has experience in modern digital scanning, 3D printing, and high-tech components such as microprocessor knees and multi-articulating bionic hands. He is also a firm believer in prosthetic and orthotic fundamentals and takes a hands on approach. 

Neil is deeply committed to advancing the profession as a clinical educator and published researcher whose work on prosthetic socket design has been featured in Scientific Reports. His work has been featured in major outlets such as CityNews, CTV, and CBC, highlighting his collaborative efforts in creating a high-performance, custom running prosthesis for a Paralympic hopeful athlete.

Neil believes in a family-centered care model, building strong bonds with his patients to ensure their custom solutions align with their personal goals. Whether he is working on pediatric orthoses or advanced prosthetic technology, his focus remains on helping every individual regain their independence with empathy and precision.

Geoffrey Hall, B.Sc., C.P. (c)

Geoffrey is the senior clinician of Custom Prosthetic Services Ltd. and he has over forty years of experience as a Certified Prosthetist. Geoffrey has a broad range of experience in all aspects of limb and cosmetic prosthetics for persons of all ages, and he keeps abreast of the latest developments in prosthetic technology.

Active in his professional associations, Geoffrey has helped organize several national conventions, authored professional and scientific papers, is the former Ethics Chairperson for the Canadian Board for Certification of Prosthetists and Orthotists (CBCPO), and is the past President of the Canadian Association of Prosthetists and Orthotists (now Orthotics Prosthetics Canada).

Geoffrey trained in Clinical Prosthetics and Orthotics Technology at the British Columbia Institute of Technology in Burnaby and graduated in 1982. He interned in Clinical Prosthetics at the Glenrose Rehabilitation Hospital in Edmonton and achieved his Certified Prosthetist credentials in 1985. In 1987, he moved to Victoria, where he served as Chief Prosthetist with the Capital Health Region (now the Vancouver Island Health Authority) until 1999. In 1999, he established Custom Prosthetic Services Ltd. and he is pleased to continue this dedicated service to his clients on Vancouver Island.

Nolan McConnell-Fidyk

Nolan joined Custom Prosthetic and Orthotic Services Ltd. in January 2022 and is our prosthetic and orthotic technician. He brings with him excellent fabrication skills and a strong willingness to learn. He has experience fabricating myoelectric upper limb prostheses as well as lower limb prosthetic and orthotic devices with a keen attention to detail.


Nolan is a long-time Victoria resident with volunteer ventures to Mexico to build houses. He is also an active actor, showcasing his talents across many venues and productions throughout the city. Nolan brings a positive attitude to the clinic and always ensures each prosthetic or orthotic device is completed to our patient’s needs.

Kirsten Musial

Kirsten is an enthusiastic, bilingual Office Administrator at Custom Prosthetic and Orthotic Services Ltd., where she handles patient relations, clinical scheduling, and financial bookkeeping. With nearly a decade of dedicated service in the clinic, she creates a welcoming and efficient space for patients and healthcare partners.

Kirsten’s professional versatility is backed by her entrepreneurial background as the former owner of Gardens with Heart Landscaping. Her exceptional leadership and communication skills extend far beyond the office; she was a lead sea kayak instructor and guide who has circumnavigated Vancouver Island and guided all over Vancouver Island and Haida Gwaii. Additionally, she has shared her expertise as a lecturer across Canada, Germany, and the UK.

When she isn’t helping manage clinic operations or sharing her passion for adventure, Kirsten channels her creative energy into gardening, arts, and reading. She brings focus, reliability, and adventurous energy to the clinic each day.

Testimonials

Happy Patient

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8,993 Reviews
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Your talents as a Prosthetist and the many assistive devices you have created for me have allowed me to carry on a much more fulfilling lifestyle.

Derek B.

My leg is amazing, I could wear it all day. I am training again and loving it, and hoping to enter a 5K. Thank you Geoff, so far you have made a significant difference to my life and I believe better things are yet to come!

John L.

I just wanted to let Geoff know that my new arm is fantastic. Probably the most comfortable arm I've ever had. Thanks again.

Paul F.